Windows 10: The Best Windows Ever

Windows 10: The Best Windows Ever   1) First and foremost, we made Windows 10 fast and familiar: With the familiar Start menu, Taskbar, and Desktop you’re already an expert and Live Tiles provide streaming updates of what matters most to you, instantly. Windows 10 is designed to be compatible with the hardware, software and

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How do you engage with modern customers while managing costs effectively?

How do you deal with the demands of the modern customer, who wants fast, accurate service interactions or sales engagements, in a manner and at a time that suits him or her? This puts significant pressure on the capacity and resources of companies who are not ready for this. To achieve this, companies need to extract more

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Connect your CRM to your back-office systems using Scribe Online

  Is your CRM working to its full potential? Your cloud-based CRM system has the power to drive your customer-facing processes, wherever and whenever your employees need it. But CRM can only have limited effectiveness when operating in isolation. Manual recapture of data, disparate databases and poorly synchronized data can hamper any attempts to use

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Customer Care – Season’s Greatings

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Units of usage Depreciation

Traditionally all companies put their equipment and vehicles on straight line depreciation method, and this might not be themost effective way of measuring the usage of the asset. Instead of using straight line 20% on a vehicle, rather record the kilometres travelled, and have your fixed asset system work out the depreciation. This will allow

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AccTech Exchange Rate Importer

Import Exchange Rates Effortlessly! Driving the global expansion of your business inevitably leads to some unique accounting challenges brought on by transacting in a multi-currency environment. Organisations need to easily maintain international currency standards in order to eliminate the complexities arising from ever fluctuating exchange rates. Most companies rely on an ERP user to manually

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CRM vs CEM: Two Sides of One Coin

While most people reading this will be familiar with the acronym ‘CRM’ (Customer Relationship Management), others may not be as familiar with CEM (Customer Experience Management). In our readings of CRM articles, CEM is getting increased coverage, with some authors going as far as suggesting it will replace CRM, so AccTech Systems thought we would

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Technology and the business process

Technology and the business process  It’s no secret that technology and the business process go hand in hand. After all, how many IT projects get off the ground where process or process improvement isn’t a key factor? But which comes first, implementing the technology or addressing the process? Understanding the process landscape of all core

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Sage Enterprise Intelligence for Sage ERP is here.

Many companies today are challenged with trying to access information stored in their enterprise software systems in a timely and meaningful manner. They often have to rely on a number of rudimentary, technical and time-consuming ERP and Third Party analysis and reporting tools to make important business decisions. Sage Enterprise Intelligence is an innovative, self-service

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Technology Trends impacting your business in 2014

Based on the technology-enabled trends that are already in place, your organisation will need to transform how you sell, market, communicate, collaborate, innovate, train, and educate over the next five short years. AccTech Systems identified 14 tactical focus areas your business will need to take notice of to transform your business in the following year and

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